Wondering about the process of returning your DIRECTV equipment? Look no further for a step-by-step guide on how to seamlessly return your unboxed equipment without the hassle of packing.
Step 1: Gather Your Unpacked Equipment and Account Number
Before heading to a FedEx Office Print and Ship Center or The UPS Store, ensure you have your unboxed DIRECTV equipment and account number ready for a smooth return process.
Step 2: Visit a FedEx or UPS Store Location
Once you have your equipment and account number, head over to a convenient FedEx Office Print and Ship Center or The UPS Store near you to initiate the return process.
Step 3: Submit Your Equipment and Account Information
At the store, present your unboxed DIRECTV equipment and provide your account number to the staff to begin the return process. This step ensures a seamless transaction.
Step 4: Receive a Confirmation Receipt
After submitting your equipment and account details, you’ll receive a receipt confirming your return. This receipt serves as proof of your equipment return for your records.
Step 5: Pack Up the Equipment for Shipping
For equipment that needs to be shipped back to DIRECTV, ensure that it is securely packed to prevent any damage during transportation. Proper packaging is essential to protect the equipment.
Step 6: Label the Package Correctly
Once your equipment is packed, make sure to label the package accurately with the provided shipping label to ensure that it reaches the designated destination promptly.
Step 7: Drop Off the Package at a FedEx or UPS Location
Take your securely packaged equipment to a FedEx Office Print and Ship Center or The UPS Store for drop-off. This step completes the return process, and your equipment is on its way back to DIRECTV.
Step 8: Track Your Return
After dropping off your package, you can track the return of your equipment using the provided tracking number. Stay updated on the status of your return shipment.
Step 9: Await Confirmation of Return
Once your equipment reaches DIRECTV, you will receive confirmation of the return. This notification confirms that your equipment has been successfully processed by DIRECTV.
Step 10: Check for Account Updates
After the return process is complete, make sure to check your account for any updates regarding the returned equipment. Ensure that the return is recorded accurately.
Step 11: Contact Customer Support if Needed
If you have any questions or concerns about the return process, feel free to contact DIRECTV’s customer support for assistance. They are available to help with any inquiries.
Step 12: Enjoy Peace of Mind
With your DIRECTV equipment successfully returned, you can now enjoy peace of mind knowing that the process was seamless and efficient. Sit back, relax, and enjoy your viewing experience.
