If you’ve made the decision to cancel your Roku account, it’s important to follow the correct steps to ensure a smooth process. Below are detailed instructions on how to close your Roku account effectively.
Step 1: Sign In to my.roku.com
Firstly, you’ll need to sign in to your Roku account on the official website, my.roku.com. Enter your login credentials to access your account settings.
Step 2: Manage Your Subscriptions
Once you’re logged in, navigate to the “Manage your subscriptions” section. Here, you’ll find the option to cancel your subscriptions linked to your Roku account.
Step 3: Cancel Your Subscriptions
Choose the subscriptions you wish to cancel and follow the on-screen instructions to proceed with the cancellation process. Make sure to review all the subscriptions linked to your account.
Step 4: Return to My Account Page
After canceling your subscriptions, select “Done” to return to the My Account page. This will ensure that your changes are saved correctly.
Step 5: Deactivate Your Account
Next, locate the option to deactivate your account. Click on this option to initiate the closure of your Roku account.
Step 6: Complete Feedback Form
Before finalizing the closure of your account, you may be prompted to complete a feedback form. Provide any necessary feedback and details as required.
Step 7: Confirm Account Closure
Once you’ve filled out the feedback form, select “Continue” to confirm the closure of your Roku account. This step ensures that your account is deactivated successfully.
Step 8: Review the Confirmation
After confirming the closure of your account, carefully review the confirmation message to ensure that the process has been completed and your account is officially closed.
Step 9: Check for Account Access
Verify that you no longer have access to your Roku account by attempting to log in. This will confirm that the account closure process was successful.
Step 10: Contact Support (if needed)
If you encounter any issues during the cancellation process or have further questions, don’t hesitate to reach out to Roku customer support for assistance.
Step 11: Additional Considerations
Remember to cancel any additional services or subscriptions linked to your Roku account to avoid any unexpected charges or renewals.
Step 12: Closure Complete
With the completion of these steps, your Roku account should now be successfully closed, allowing you to move forward with your decision to cancel your account.
