If you find yourself in a situation where you need to update the tracking number for a package you’ve sent through eBay, don’t worry, the process is actually quite simple. In this guide, we’ll walk you through each step to make the process as smooth as possible.
Access the Sold Section
To begin with, navigate to the Sold section on My eBay. This can be done by clicking on the ‘Sold’ tab, which will show you a list of all the items you have sold on the platform.
Locate the Item
Next, find the specific item for which you want to change the tracking number. Once you’ve located the item, look for the ‘More actions’ dropdown menu next to it.
Select ‘Add Tracking Number’
From the ‘More actions’ dropdown menu, select the option that says ‘Add tracking number’. This will open up a field where you can input the new tracking information.
Edit the Tracking Information
Now, you can proceed to input the updated tracking number and carrier details into the designated fields. Make sure to double-check the information to ensure accuracy.
Submit the Changes
Once you have entered the new tracking details, hit the ‘Submit’ button. This will save the changes and update the tracking information for the specific item on eBay.
Verify the Update
After submitting the changes, it’s always a good idea to verify that the new tracking number has been successfully updated. You can do this by checking the item’s details to see the revised information.
Confirm with the Carrier
For added peace of mind, you may also want to confirm the updated tracking information with the carrier directly. This can help ensure that the package is being accurately tracked.
Communication with Buyer
If the package has already been shipped, it’s recommended to communicate the updated tracking details with the buyer as well. This way, they can track the shipment with the correct information.
Benefits of Updating
Ensuring the accuracy of tracking information not only benefits the buyer by providing them with real-time updates on their package’s location but also protects you as the seller by maintaining transparency throughout the shipping process.
Repeat the Process
If you ever need to change the tracking number for a different item on eBay in the future, simply follow these same steps for a smooth and efficient update process.
Final Thoughts
By following these steps, you can easily change the tracking number for a package on eBay, keeping both you and your buyers informed and ensuring a positive shipping experience for all parties involved.
