Rating your DoorDash driver not only provides valuable feedback to the company, but also helps future customers make informed decisions. If you’ve ever wondered how to rate a driver on DoorDash, you’ve come to the right place. Here’s a step-by-step guide to help you navigate the rating process effortlessly:
1. Log In to Your DoorDash Merchant Portal
Start by logging in to your DoorDash Merchant Portal using your credentials. Once you’re in, navigate to the Orders tab to view a list of your recent deliveries.
2. Select the Order You Want to Rate
Scroll through the list of orders and choose the specific delivery that you wish to rate. Look for the Dasher’s name associated with the order.
3. Click on the “Rate” Option
Next to the Dasher’s name, you will see a “Rate” option. Click on this to proceed with providing your feedback on the delivery experience.
4. Choose Your Rating
After clicking on the “Rate” option, you will be presented with three rating choices: Poor, Good, or Great. Select the rating that best reflects your experience with the Dasher.
5. Provide Additional Comments (Optional)
If you wish to add more context or details to your rating, you have the option to leave additional comments. This can help DoorDash understand your feedback better.
6. Submit Your Rating
Once you have selected your rating and, if applicable, added any comments, proceed to submit your rating. This will ensure that your feedback is captured and considered by DoorDash.
7. Review Your Feedback
After submitting your rating, take a moment to review the feedback you provided. Ensure that it accurately reflects your experience with the Dasher and the delivery.
8. Receive a Confirmation
Upon submitting your rating, you should receive a confirmation message indicating that your feedback has been recorded successfully. This confirms that your rating has been registered in the DoorDash system.
9. Monitor Your Ratings
Keep an eye on your ratings over time to track the feedback you have provided for DoorDash drivers. This can also help you identify any consistent trends or patterns in your delivery experiences.
10. Contact Support if Needed
If you encounter any issues or have specific concerns about a delivery or a Dasher, don’t hesitate to reach out to DoorDash support for assistance. They are there to help address any issues you may face.
11. Share Your Experience
Sharing your experience with DoorDash and its drivers is crucial for maintaining quality service standards. By rating your Dasher, you contribute towards creating a more transparent and efficient delivery ecosystem.
12. Conclusion
Rating a driver on DoorDash is a straightforward process that empowers you as a customer to voice your opinions and help shape the delivery service for yourself and others. By following the steps outlined above, you can provide valuable feedback that benefits both DoorDash and the delivery community as a whole.
