If you’re encountering issues with content you’ve downloaded from PlayStation™Store or add-on content not launching properly on your PS4, restoring your licenses can often be the solution to this problem. Follow these steps to restore your licenses on your PS4 console:
Step 1: Access Settings
Begin by navigating to the Settings menu on your PS4. You can do this by scrolling to the top menu of your home screen and selecting the Settings option with the controller.
Step 2: Account Management
Once in the Settings menu, locate and select the Account Management option. This will allow you to manage various aspects of your PlayStation account, including restoring licenses.
Step 3: Restore Licenses
Within the Account Management menu, find and choose the Restore Licenses option. This is where you can initiate the process of restoring your licenses for downloaded content on your PS4.
Step 4: Confirm Action
After selecting Restore Licenses, you may be prompted to confirm your action. Confirm that you want to proceed with the license restoration process.
Step 5: Wait for Completion
Once you’ve confirmed the restoration of licenses, the process will begin. Wait for the system to complete this task, which should only take a few moments.
Step 6: Restart Your Console
After the restoration process is finished, it’s recommended to restart your PS4 console. This can help ensure that the changes take effect properly.
Step 7: Check Content
Once your console has restarted, check the content that was previously experiencing issues. You should now be able to access and launch your downloaded content without any problems.
Additional Tips:
If you continue to experience difficulties with your downloaded content after restoring licenses, consider checking for any available system updates for your PS4. Sometimes, updating the console’s software can resolve compatibility issues that may be causing the problem.
