Returning DirecTV equipment can be a straightforward process, especially when you follow the right steps. If you’re wondering how to send back your DirecTV equipment, rest assured that it’s fast and easy, with no packing required. Simply bring your unboxed equipment along with your 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store.
Locate a FedEx Office or The UPS Store
The first step in returning your DirecTV equipment is to locate a company-owned FedEx Office Pack and Ship or The UPS Store nearest to you. These locations will assist you in sending back your equipment at no additional cost to you.
Gather Your Equipment and Account Number
Before heading to the shipping location, make sure you have all the relevant items with you. Unbox your DirecTV equipment and remember to bring your 9-digit account number, as this will be essential for processing the return.
Visit the Shipping Location
Once you have your equipment and account number ready, visit the chosen FedEx Office Pack and Ship or The UPS Store. The staff at these locations are trained to assist with DirecTV equipment returns.
Hand Over Your Equipment
When you arrive at the shipping location, simply hand over your unboxed DirecTV equipment to the staff. They will take care of the rest of the return process, ensuring that your equipment is sent back to DirecTV promptly.
Provide Your Account Number
Remember to provide your 9-digit account number to the staff when handing over your equipment. This number is essential for identifying your account and processing the return efficiently.
Confirm the Return Process
Before leaving the shipping location, it’s a good idea to confirm with the staff that the return process has been initiated successfully. This way, you can have peace of mind knowing that your DirecTV equipment will reach its intended destination.
Receive Confirmation of Return
Upon completing the return process, you may receive a confirmation from the shipping location that your DirecTV equipment has been sent back to DirecTV. This confirmation can serve as proof of return for your records.
Monitor the Return
After sending back your DirecTV equipment, you may wish to monitor the return process to ensure that everything goes smoothly. You can contact DirecTV customer service for updates on the status of your return.
Expect Account Adjustments
Once DirecTV receives your returned equipment, they will process the return and make any necessary adjustments to your account. You may see changes reflected in your billing statement following the return.
Dispose of Unwanted Equipment Responsibly
If you have any additional DirecTV equipment that you no longer need, consider disposing of it responsibly. You can explore recycling options or donate the equipment if it’s still in working condition.
Seek Assistance if Needed
If you encounter any difficulties during the return process or have specific inquiries about sending back DirecTV equipment, don’t hesitate to seek assistance. DirecTV customer service representatives are available to help you with any concerns.
