How To Freeze Peloton Membership? [2024]

Pausing your Peloton Membership is a simple process that can be done online through your account. If you’re looking to take a break from your workouts or want to hold off on your subscription for a while, freezing your membership is the way to go.

Step 1: Log Into Your Account

Start by logging into your Peloton account on the web. Once you’re logged in, navigate to the top right corner of the screen where you’ll find a drop-down menu.

Step 2: Select “My Membership”

From the drop-down menu, select “My Membership.” This will take you to a new page where you’ll see your current membership details.

Step 3: Choose Your Membership

Under “My Memberships,” select your Peloton Membership. This will direct you to a subscriptions detail screen where you can manage your membership settings.

Step 4: Pause or Cancel

Once you’re on the subscriptions detail screen, you’ll have the option to pause or cancel your membership. Look for the relevant buttons or links to proceed with freezing your membership.

Step 5: Follow Prompts

Follow the on-screen prompts to confirm your decision to freeze your Peloton Membership. You may be asked to provide a reason for pausing your membership, so be prepared to answer this question.

Step 6: Confirmation

After completing the steps to freeze your membership, you should receive a confirmation message indicating that your request has been processed successfully.

Step 7: Time Period

It’s important to note that freezing your Peloton Membership will typically have a specific time period associated with it. This could be a temporary hold lasting for a set number of days or months.

Step 8: Resume Membership

When you’re ready to resume your Peloton Membership, simply log back into your account and follow the same steps to reactivate your subscription.

Step 9: Contact Support

If you encounter any issues or have questions about freezing your Peloton Membership, don’t hesitate to reach out to Peloton’s customer support team for assistance.

Step 10: Additional Options

Along with freezing your membership, Peloton also offers the flexibility to cancel your subscription altogether if you no longer wish to continue with the service.

Step 11: Enjoy Your Break

Use the time during your frozen membership to relax, recharge, or explore alternative workout options. Remember, you can always come back to Peloton whenever you’re ready.

Step 12: Stay Informed

Keep an eye on your account notifications and emails from Peloton for any updates or reminders regarding your frozen membership. Stay informed to make the most of your Peloton experience.